Shipping Policy

At Crafoica, we ensure secure and timely delivery of our premium home décor products across India.

• Orders are processed within 24-48 business hours after payment confirmation.

• Standard delivery times:

  • Metro cities: 5-7 days

  • Other locations: 7-10 days

• Unexpected delays may occur due to high demand, weather conditions, or logistical issues.

• Free shipping on orders above ₹4999/-.

• A flat fee of ₹60 applies to orders below the free shipping threshold.

• Expedited shipping options are available at an additional cost.

• Once shipped, customers will receive a tracking ID via email/SMS to monitor their order status.

• If tracking details are missing, reach out to us at 📧 crafoica@gmail.com.

We partner with trusted courier services such as shiprocket to ensure safe and timely deliveries.

• If your order is delayed, please allow 2-3 extra days before contacting us.

• In case of lost shipments, we will investigate and provide a resolution within 3-5 business days.

• Ensure the shipping address is accurate during checkout.

• If an order is returned due to incorrect address or multiple failed delivery attempts, additional shipping charges will apply for re-dispatch.

For shipping-related concerns, contact us at 📧 crafoica@gmail.com or 📞 +91 7999999435.